FAQs
1. What does SwankDen specialize in?
SwankDen offers a curated selection of fitness activewear and workout equipment designed for modern, active living.
2. Are your fitness and activewear products suitable for daily workouts?
Yes. Our activewear is selected for comfort, flexibility, and durability—perfect for workouts, yoga, training, and everyday movement.
3. What products does SwankDen carry?
We carry a variety of fitness activewear and workout equipment — including leggings, workout sets, sports bras, resistance bands, and more — all built for comfort, performance, and everyday movement.
4. How do I choose the right size for activewear?
Each product includes a detailed size guide. If you’re between sizes, we recommend sizing up for comfort during movement.
5. Do you offer international shipping?
Yes, we do accept international orders. Please note that shipping fees and delivery times may vary depending on your location outside the US.
6. How long does delivery take?
Delivery times vary by product and destination, but most orders arrive within 7–15 business days. Please allow 24–48 hours for your shipping confirmation email to be sent after placing your order.
7. Where is my shipping confirmation?
Please allow 24–48 hours for most orders to be processed before receiving your shipping confirmation email. Orders during the holidays may be delayed due to high demand. If you still have not received a confirmation, please check your spam folder!
8. Why hasn’t my tracking updated?
Please allow 2–4 days for your order to process and tracking to update. Once your order is shipped, you’ll receive a tracking link via email. If tracking does not update after processing, please contact us so we can resolve the issue.
9. Can I change my shipping address?
Please let us know within the first 24 hours after placing your order if you need to change your shipping address. Email us as soon as possible for the quickest response!
10. Can I cancel or change my order?
If you wish to cancel an order or change your mind, please contact us within 1–2 days of placing your order. We may not be able to make changes after your order has been processed.
11. What is your return policy?
We offer hassle-free returns within 30 days of delivery. Please ensure products are unused, unworn, and in original packaging. Email us to get started!
12. How can I contact SwankDen support?
You can reach us through our Contact Us page or email our support team. All inquiries are handled by the co-owners of SwankDen, and we’re always happy to help!